Student Maid is a locally owned cleaning and concierge service, catering to the unique needs of Gainesville, Florida residents. The US based business allows the residents to hire a student to cater for cleaning and concierge service. From walking their dogs to getting their house cleaned, Kristen Hadeed, the founder, created an ingenious business model that provides an array of services under one roof.
I’ve been running a startup for nearly a decade, and I’m still learning!”
Kristen always had entrepreneurial instincts that can be traced back to when she was just six years old. From selling fake nails made of glue to starting a “babysitters club” that never really made much money, Kristen never gave up. Failures are indeed the stepping stones for success in the case of this enthusiastic entrepreneur as she later went on to create Student Maid.
Creating this robust service based business in Gainesville was no easy task though. Kristen Hadeed faced many challenges, particularly financial, during the course of building her business. She says, “I think the biggest challenge I had at the beginning was that I didn’t have a lot of money, and I had to choose whether to spend it on things that helped our culture, or on things like vacuum repairs, a better payroll system, nicer cleaning supplies, etc. I always chose to invest in culture and I’m glad I did.”
Every time you mess up, you write a new chapter in your journey; mistakes turn into things to look back on and learn from.”
Apart from the obvious financial struggle most start-ups go through, Kristen had another incident which took her by surprise: 45 out of the 60 of the employees of Student Maid quit on Kristen while they were still committed to a ton of work. But instead of breaking down the incident proved to be a driving force for her to become a better leader. The entrepreneur is now grateful that 45 people quit on her. She goes on to say, “I was just inexperienced and had no idea what I was doing—it wasn’t intentional. I’m so thankful for that day when 45 people walked out on me because I’m not sure where I’d be if it hadn’t happened.”
Student Maid can now be considered a successful business and Kristen has some insight to give budding entrepreneurs. “Trust your gut feeling, but don’t let that be the biggest factor in every decision. I’m a big believer in doing what feels right.” Trusting your heart and doing what feels right is an intuitive sense that is innate within all human beings and once we do get in touch with it once again, we become better decision makers. “Every time you mess up, you write a new chapter in your journey; mistakes turn into things to look back on and learn from. And don’t think you’re ever going to know exactly what to do or what to expect. I’ve been running a startup for nearly a decade, and I’m still learning!”, she says.
By pushing through adversities, Kristen has taught us that failure and challenges, when conquered, leads to greater accomplishments and also helps in creating a stronger version of oneself. So, don’t shy away from challenges. Embrace and push through them to achieve what you once fathomed to be impossible.